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Tag: responsive records

March 14, 2023 - Diane Aldridge, Deputy Commissioner

The Search for Personal Health Information

When a patient makes an access to information request for their personal health information, the search for responsive records may not be as easy as just checking out the health records department. The Health Information Protection Act (HIPA) applies to all personal health information in the custody or control of a trustee which includes all... read more

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July 14, 2017 - Ron Kruzeniski, Information and Privacy Commissioner

What About the Non-Responsive Record?

When a public body gets an access request, it has the obligation of searching for the responsive (relevant) records. In almost all cases, 99.9% of the public body’s records will be non-responsive to the applicant’s access request. There will be times where a decision has to be made whether a record is responsive or non-responsive... read more

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August 13, 2015 - Alyx Larocque, Analyst

How to Conduct an Effective Search for Records

So you have received an access to information request and you know it is not going to be easy to locate responsive records. What do you do? Here are some tips for you. First: You develop a search strategy and document everything. A search strategy could include: Searching for records in multiple formats (i.e. electronic,... read more

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