Latest Blog Posts
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Work Product vs. Personal Information
We often get questions about employees’ or board members” names on documents, meeting minutes, organizational websites, etc. Public bodies are unsure whether the names should be severed before released to an applicant or made public on a website. So, I thought I would write a blog on what is personal information of an employee and... read more
Snooping: When Will People Learn?
Before being appointed Commissioner, my reading, studying and listening to the media caused me to really be concerned about staff snooping into personal information (PI) or personal health information (PHI) when there was no need to be looking. Before being appointed, I attended a conference where a speaker on security said the greatest problem for... read more
Surveillance in Personal Care Homes: A Case Study
We often get questions from those working in personal care homes and family members of the residents about the use of hidden video surveillance. So we thought we would share some of our thoughts on the issue. Imagine this scenario: Family members of Jane, an elderly woman with dementia, suspect that she is being mistreated... read more
How to Conduct an Effective Search for Records
So you have received an access to information request and you know it is not going to be easy to locate responsive records. What do you do? Here are some tips for you. First: You develop a search strategy and document everything. A search strategy could include: Searching for records in multiple formats (i.e. electronic,... read more