Latest Blog Posts

For a complete list of all blog posts please click here

January 15, 2015 - Melanie Coyle, Analyst

Tips on Dealing with Multiple Requests from the Same Applicant

In the access to information world, there are some applicants that make many access requests to the same public body. The majority of time, the applicants are legitimately exercising their right to know. However, in the rare case, these access requests can become frivolous or vexatious. Regardless of the intentions of the applicant, the volume... read more

Categories: Blog

January 9, 2015 - Danielle Shabatura, Analyst

There’s Been a Privacy Breach… Now What?

You have been notified of a privacy breach in your organization – what are some of the questions that cross your mind? Maybe they include: What steps should I take now? What information should I be recording during my investigation? Should I proactively report the privacy breach to the IPC? What information does the IPC... read more

Categories: Blog

December 2, 2014 - Melanie Coyle

The Conflicts of Working With Reviews: One Analyst’s Perspective

I am a pleaser. Sorry for the psychobabble, but it’s true. So I have no idea why I have a job, where, when it comes to reviews, 99% of the time I have to choose sides. On one hand, when I find that an exemption applies I feel bad for the applicant. After all, I... read more

Categories: Blog

November 17, 2014 - Krista Bostock, Regional Director, Health Information Managment/Privacy Officer, Sun Country Health Region

Using an Index to Clarify an Access Request and Reduce the Cost

The goal in the Privacy Office of Sun Country Health Region is to assist applicants with their information requests in a timely manner, and to provide a positive experience. Occasionally, this can be very challenging and costly, especially when the request includes a large number of records, or records from several sources. We now develop... read more

Categories: Blog