Privacy Commissioner finds that Canadians have a right to have information de-listed from online search engine results in limited circumstances.

How systemic delays, a backlog of overdue requests, and process errors led to UBC having the lowest rate of compliance.

NEW Checklist for Healthcare Organizations Considering the use of an AI Scribe

Privacy Commissioner of Canada to investigate cybersecurity breach at WestJet

PowerSchool commits to strengthened breach measures following engagement with the Privacy Commissioner of Canada

Sask. information and privacy commissioner brings a focus on cyber security, AI

Commissioner Dufresne launches exploratory consultation on children’s privacy code

Year: 2023

September 6, 2023 - Ron Kruzeniski, Information and Privacy Commissioner

3 Minutes for a Search (updated)

As public bodies have gone to doing the majority of their communicating by email, access requests for records of emails have increased. I expect such requests will continue. If the access request is for recent records (emails) an employee can perform a search in Outlook (or other email programs) and very quickly locate the emails... read more

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September 6, 2023 - Ron Kruzeniski, Information and Privacy Commissioner

Collection/Disclosure; A Two-Step Analysis (updated)

When personal information or personal health information (information) is shared by one public body with another, the issue arises as to who has the authority to disclose and who has the authority to collect. Many collections of information happen when you or I visit a public body, apply for a service or benefit and fill... read more

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September 5, 2023 - Lisa Long, Intake Officer

Demystifying Access to Information Rights

What rights do members of the public have when it comes to access to information? The right to access information in government records is established at the federal and provincial level. Federally, the Access to Information Act is overseen by the Information Commissioner of Canada. For more on this, please visit the Information Commissioner of... read more

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August 31, 2023 - Andrew Livingstone, Intake Officer

Making a Privacy Complaint for Someone Else?

Often, our office is contacted by individuals who are concerned about the inappropriate disclosure of personal information that is not their own. If this is you, then perhaps you are attempting to complain on behalf of a loved one; or you’ve received the personal information of a stranger, and you’re willing to go out of... read more

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