Privacy Commissioner finds that Canadians have a right to have information de-listed from online search engine results in limited circumstances.

How systemic delays, a backlog of overdue requests, and process errors led to UBC having the lowest rate of compliance.

NEW Checklist for Healthcare Organizations Considering the use of an AI Scribe

Privacy Commissioner of Canada to investigate cybersecurity breach at WestJet

PowerSchool commits to strengthened breach measures following engagement with the Privacy Commissioner of Canada

Sask. information and privacy commissioner brings a focus on cyber security, AI

Commissioner Dufresne launches exploratory consultation on children’s privacy code

Tag: PHI

August 21, 2025 - Megan Borland, Analyst

“Bin” There, Shouldn’t Have Done That: When Medical Records End Up in the Wrong Bin

“Medical records found in Regina recycling bin” reads a CBC News headline from March 2011, where former Commissioner Dickson and members of our office were seen climbing into a paper recycling bin in Regina after personal health information was found inside. This case was, and still is, “the largest breach involving personal health information since... read more

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May 1, 2025 - Danielle Malach, Analyst

How do I Request a Correction of my Personal Information or an Amendment of my Personal Health Information?

The Freedom of Information and Protection of Privacy Act (FOIP) and The Local Authority Freedom of Information and Protection of Privacy Act (LA FOIP) provide individuals with a right of correction to their personal information. The Health Information Protection Act (HIPA) provides individuals with a right of amendment to their personal health information. Our office... read more

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March 3, 2025 - Megan Borland, Analyst

AI’s Double-Edged Sword: Balancing Innovation and Privacy of Information

Canada enacted the first federal privacy protection in 1977 as part of Part IV of the Canadian Human Rights Act. The right to privacy was further supported in the enactment of the Canadian Charter of Rights and Freedoms in 1982 and when the federal Privacy Act and Access to Information Act were proclaimed in 1983.... read more

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June 19, 2024 - Diane Aldridge, Deputy Commissioner

The Search for Personal Health Information (updated)

When a patient (applicant) makes an access to information request for their personal health information, the search for responsive records may not be as easy as just checking out the health records department. The Health Information Protection Act (HIPA) applies to all personal health information in the custody or control of a trustee regardless of... read more

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