Archive (Tag: PHI)
When We Cannot Help You
My office gets calls from residents when they are expecting us to solve their problem. We receive approximately 1500 calls a year. Some of those citizens have called other agencies or public bodies. They may have called the Ombudsman or the Advocate for Children and Youth office, the Ministry of Social Services, Saskatchewan Human Rights... read more
Recent Headlines Give me Concern
From time to time, media speculate on health issues pertaining to a high-profile person in the public eye. One of those headlines involved allegations of an attempted breach of personal health information, which you can find here. The people of Saskatchewan should rest assured that we have laws that prohibit snooping into their personal information... read more
How Does our Office Keep you Anonymous?
The Commissioner publicly posts review and investigation reports regarding a variety of matters involving applicants and complainants. As much as possible, our office tries to conceal their identities. Our office also recognizes that there are times when it is warranted to conceal the identity of someone other than an applicant or a complainant. De-identification is... read more
Data Residency Outside Canada for Trustees
Trustees often ask our office about the use of an information management service provider (IMSP) to manage personal health information. Some want to know about using IMSPs linked to companies outside Canada. Once personal health information leaves Canada, it becomes subject to the laws of the country where it resides. If an individual’s personal health... read more