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Tag: custody

June 19, 2024 - Diane Aldridge, Deputy Commissioner

The Search for Personal Health Information (updated)

When a patient (applicant) makes an access to information request for their personal health information, the search for responsive records may not be as easy as just checking out the health records department. The Health Information Protection Act (HIPA) applies to all personal health information in the custody or control of a trustee regardless of... read more

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October 2, 2023 - Diane Aldridge, Deputy Commissioner

“A” Trustee vs. “THE” Trustee (updated)

If you are reading this blog, I probably don’t need to tell you how complex the healthcare system is. When dealing with The Health Information Protection Act (HIPA), one of the most challenging brain teasers I have to deal with on files is who is the trustee in any given circumstance. When we start to... read more

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September 27, 2023 - Rick Yachiw, Director of Compliance

Data Residency Outside Canada for Trustees

Trustees often ask our office about the use of an information management service provider (IMSP) to manage personal health information. Some want to know about using IMSPs linked to companies outside Canada. Once personal health information leaves Canada, it becomes subject to the laws of the country where it resides. If an individual’s personal health... read more

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