Archive (Tag: access)
Providing a Record in the Format Requested by the Applicant
Applicants often request records in a format which is convenient for their use i.e., paper, word spreadsheet, Excel or comma-separated values (CSV) or pdf. I find that public bodies are comfortable providing records in paper format but when it comes to electronic formats, they lean toward a pdf format. It appears they believe that the... read more
Duty to Assist – Ask, What Do You Need?
The Freedom of Information and Protection of Privacy Act (FOIP) and The Local Authority Freedom of Information and Protection of Privacy Act (LA FOIP) since 2018, have a section on the duty to assist, it provides as follows: 5.1(1) Subject to this Act and the regulations, a government institution shall respond to a written request... read more
When We Cannot Help You
My office gets calls from residents when they are expecting us to solve their problem. We receive approximately 1500 calls a year. Some of those citizens have called other agencies or public bodies. They may have called the Ombudsman or the Advocate for Children and Youth office, the Ministry of Social Services, Saskatchewan Human Rights... read more
“A” Trustee vs. “THE” Trustee (updated)
If you are reading this blog, I probably don’t need to tell you how complex the healthcare system is. When dealing with The Health Information Protection Act (HIPA), one of the most challenging brain teasers I have to deal with on files is who is the trustee in any given circumstance. When we start to... read more