Latest Blog Posts
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Privacy Audits (updated)
Your organization has undertaken a privacy impact assessment (PIA) as part of its process of designing and implementing a new program. So, what’s next? Once the new program has gone live, your organization should plan regular privacy audits to ensure that the program is operating in a manner that complies with applicable access and privacy... read more
Confidentiality Clauses in Contracts (updated)
A lot of our work centers around a citizen wanting a contract that a ministry, city, town or municipality has entered into. The public body does not want to release it, for among other reasons, the contract has a confidentiality clause. The Cities Act and The Municipalities Act specifically provides that a citizen can inspect... read more
3 Minutes for a Search (updated)
As public bodies have gone to doing the majority of their communicating by email, access requests for records of emails have increased. I expect such requests will continue. If the access request is for recent records (emails) an employee can perform a search in Outlook (or other email programs) and very quickly locate the emails... read more
Collection/Disclosure; A Two-Step Analysis (updated)
When personal information or personal health information (information) is shared by one public body with another, the issue arises as to who has the authority to disclose and who has the authority to collect. Many collections of information happen when you or I visit a public body, apply for a service or benefit and fill... read more