Archive (Tag: processing access requests)
The (Work) Life of an Intake Officer
When you contact the Saskatchewan Information and Privacy Commissioner’s office with a request for review, breach of privacy complaint, or a general inquiry, you will first be dealing with us, the Intake Officers. Since the Intake Officer is generally your first point of contact with our office, I feel that it is important to spread... read more
Tips on Dealing with Multiple Requests from the Same Applicant
In the access to information world, there are some applicants that make many access requests to the same public body. The majority of time, the applicants are legitimately exercising their right to know. However, in the rare case, these access requests can become frivolous or vexatious. Regardless of the intentions of the applicant, the volume... read more
Using an Index to Clarify an Access Request and Reduce the Cost
The goal in the Privacy Office of Sun Country Health Region is to assist applicants with their information requests in a timely manner, and to provide a positive experience. Occasionally, this can be very challenging and costly, especially when the request includes a large number of records, or records from several sources. We now develop... read more