Preparing and writing a submission
My office works with approximately 1,000 public bodies and trustees. Some are larger organizations and have many dealings with my office. These organizations have developed their procedures and precedents and make regular submissions to my office. Others maybe deal with my office once a year. It might be their first time having to respond to a complaint. I decided it was time to write about the best way to prepare for and write a submission to my office.
There is an old rule that when you write, you need to know your audience. In the case of submissions to my office, my office is the audience. I hope this Guide to Submissions will give the reader an idea of what my office is like and what is the best way of improving your chances of success.
As usual, this guide is a work in progress and any suggestions for clarifications or improvement are always appreciated.
Notifying affected individuals: What should I put in the letter? Responding to access to information requests during an election